April 17, 2024

How telecom partnerships and WhatsApp’s compatibility with cheap mobile devices helped the messaging service become a “utility” in the Global South

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How telecom partnerships and WhatsApp’s compatibility with cheap mobile devices helped the messaging service become a “utility” in the Global South  —  When the app suffered a six hour outage this week, millions of people’s lives were thrown into turmoil.  Why were they there at all?
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