July 14, 2024

An oral history of #hugops and the growing community of operations engineers who offer support for their peers before and during major cloud service outages

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An oral history of #hugops and the growing community of operations engineers who offer support for their peers before and during major cloud service outages  —  When something breaks on the internet, the people who know how to fix it just want to give their colleagues a hug — even if they’re a rival.

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